Grievance Redress Mechanism (GRM)

The overall goal of TRTP is to reduce poverty and curb outmigration from rural areas through the enhancement of smallholder resilience to climate change. The development objective of the project is to enable the rural poor (especially youth, women and smallholders) to increase their productive capacity, resilience to economic, environmental and climate-related risks and access to markets.

The forthcoming document describes the project’s efforts for beneficiary feedback and outlines it grievance redress mechanisms in line with IFAD guidelines and regulations. Complaints and grievances can be submitted through a GRM when resolutions are not found at project level through existing approaches ensuring access and equity to project activities (e.g., participatory approaches, targeting and feedback forms etc.)

The project will take a number of transparent steps that will help ensure that the benefits of the project are being distributed fairly with no discrimination nor favoritism. Primarily, project targeting has been agreed with the government and comprises targeting criteria based on gender and age quotas, but also on geographical targeting based on a climate vulnerability assessment made by the project in terms of publicly available precipitation records as well as publicly available poverty and ‘deprivation’ records compiled by the government. These areas will be the project’s primary geographical areas that the project will focus on.

In order to exercise the rights provided by the Law, the subject of personal data is entitled to address a written request to UCIP IFAD, Chisinau municipality, bvd Ștefan cel Mare si Sfînt 162, office 1303 or to the address solicitare@ucipifad.md